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JetBlue

JetBlue

B6Generous Policies
Baggage & Change Policy

Fees & Flexibility

Baggage fees, change and cancellation rules, and basic economy restrictions for JetBlue. All data sourced from the airline's own published policies.

Carry-on bag
Included
Checked bag 1
Up to $45
Checked bag 2
Up to $59
ChangesFree
CancellationCredit only
Basic Economy

Blue Basic: no changes allowed (including same-day switches/standby); cancellation fee $100 (North America/Central America/Caribbean) or $200 (other routes); no free seat selection

Source: Airline published policy · Last verified: 2026-08-07· How we source this data

DOT Consumer Data

Government-Tracked Metrics

The U.S. Department of Transportation tracks how airlines treat their passengers. These are the same metrics that feed into our scoring engine.

DOT Complaints
1 in 14,000

passengers filed a complaint

Total complaints187
PeriodMay 2026
Denied Boarding
1 in 130,000

passengers bumped involuntarily

Voluntary bumps1,045
Involuntary bumps62
Passengers enplaned8,073,749
Mishandled Bags
1 in 320

bags mishandled

Total mishandled44,400
Bags enplaned14,015,956

Source: DOT Air Travel Consumer Report (complaints, denied boarding) and BTS On-Time Performance database (mishandled baggage). How we source this data. The government tracks these metrics to maintain transparency in airline consumer protection.

Operational Data

Reliability Snapshot

Aggregated across all JetBlue routes, sourced from BTS On-Time Performance data.

Total Flights (12mo)
227,675
Avg Schedule Padding
4.9

minutes

Controllable Delays
71%

of delay minutes within the carrier's control · 29% weather / ATC

Schedule padding is the extra time an airline builds into its published schedule beyond the actual flight time. More padding can buffer against delays. Controllable delays are within the airline's power: scheduling, staffing, and maintenance. Weather and ATC delays are outside its control. Based on 62,097 delayed flights with cause data.

Fleet

Aircraft JetBlue Flies

Seat specs, WiFi, power, and swap odds vary by aircraft type, not by airline. Pick a type below for the real numbers.

How JetBlue compares

See how JetBlue stacks up against any other airline on bag fees, change policy, and more.

SpecJetBlue
Carry-on bagIncluded
Checked bag 1Up to $45
Checked bag 2Up to $59
Change feeFree
CancellationCredit only
Basic economyCarry-on included
Economy seat pitch30"
Policy ScoreGenerous

Baggage and change policy data as published by each airline. Policy Score reflects fees and flexibility only.

Related Reading

Guides and articles about JetBlue and the policies that affect your trip.

Score a Flight on JetBlue

Enter any flight number and date to get a full score including seat quality, on-time performance, aircraft version, and policy analysis.

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